Terms of Service

Article 1 (Scope of Application)

The Terms shall apply to ONE NATION (hereinafter referred to as “ONE NATION”) and users of the Service, including members set forth in Article 5 (premium users) (hereinafter collectively referred to as “Users, etc.”), with regard to use by Users, etc. of Remly operated by ONE NATION (hereinafter referred to as the “Service”).

Article 2 (Change of the Terms)

  1. Without a separate agreement with Users, etc., ONE NATION may change its Terms by notifying Users, etc. of such change in any page on the Service or in a manner deemed appropriate by ONE NATION.
  2. Notwithstanding the preceding paragraph, if ONE NATION deems that any material change is to be made to the Terms, the content subject to such change shall be separately agreed upon between Users, etc. and ONE NATION.
  3. Unless otherwise specified by ONE NATION, the Terms changed under paragraph 1 or preceding paragraph shall come into effect at the time that ONE NATION posts such new Terms on its website, etc.
  4. Users, etc. may refer to the history of changes to the Terms on the Service.

Article 3 (Use of the Service)

  1. Users, etc. shall use the Service in accordance with the Terms and individual terms, etc. set forth in Article 4 below.
  2. ONE NATION may change the content of the Service without a separate agreement with Users, etc. Even if a Member suffers any disadvantage or damage due to any change in the content of the Terms, ONE NATION shall not be liable, except for disadvantage or damage due to willful misconduct or gross negligence of ONE NATION.

Article 4 (Relation with Individual Terms, etc.)

  1. Users, etc. shall comply with individual terms regulated for an individual service provided by ONE NATION in the Service or in association with the Service (however named, hereinafter referred to as “Individual Terms, etc.,” and collectively with the Terms, hereinafter referred to as “Terms, etc.”), as well as the Terms.
  2. Unless otherwise specified in the Individual Terms, etc., in the event that there is any inconsistency between the Terms and the Individual Terms, etc., the provisions of the Individual Terms, etc. shall prevail.

Article 5 (Registration of Service and Payment of Charge for Use)

  1. A person who desires to become a premium user of the Service (hereinafter referred to as “Member”) shall be required to apply to register for the Service in a manner specified by ONE NATION after consenting to the Terms. The registration of the Service shall be completed when ONE NATION notifies the person who desires to become a premium user of registration approval to the Service.
  2. If ONE NATION deems that an applicant for registration to the Service falls under any of the following cases, ONE NATION may disapprove the application and shall have no obligation to disclose the reason for disapproval:
    • the case that an applicant falsifies information when applying for the registration to the Service;
    • the case that a person who has previously breached the Terms applies for registration to the Service; or
    • other cases in which ONE NATION deems an application for registration to the Service to be inappropriate.
  3. As compensation for use of the Service, Members shall pay the amount charged for use, as separately specified by ONE NATION, in a manner specified by ONE NATION.
  4. In the event that a Member fails to pay ONE NATION for use of the Service by the due date, the Member shall pay ONE NATION the amount of late payment charge calculated at the rate of 14.6% per annum (until paid in full).

Article 6 (Change in Registered Matters)

If a Member has any change of name, address, phone number, date of birth, credit card number, expiration date thereof, and other matters registered with ONE NATION when applying for the registration of the Service, the Member shall promptly notify ONE NATION of such a change, in accordance with a pre-determined manner.

Article 7 (Prohibition of Assignment, etc. of Member Status, etc.)

A Member shall be prohibited from assigning or selling his/her member status or any rights under the Terms to any third party and from giving (in pledge or other security, etc.) such member status or rights under the Terms.

Article 8 (Withdrawal from the Service)

  1. A Member may withdraw from the Service by following pre-determined procedures for withdrawal.
  2. Member status for the Service shall be personal rights, and when ONE NATION learns of the death of a Member, the Member shall be deemed to have applied for the procedures of withdrawal from the Service, in accordance with the preceding paragraph.

Article 9 (Prohibition Matters)

  1. If a Member falls under any of the following cases, ONE NATION may revoke their membership status immediately and without prior notice:
    • the case that a Member breaches any applicable laws and regulations of the Terms, etc.;
    • the case that in the Service a Member engages in acts that are libelous or defamatory to any other Members or any third party; violates the privacy of any other Members or any third party; or engages in other acts that cause disadvantage or harassment to any other Members or any third party;
    • the case that a Member engages in election campaigning or equivalent acts;
    • the case that a Member engages in sales activities or acts for a profitable purpose;
    • the case that a Member interferes with the operation of the Service;
    • the case that a Member breaches the terms regulated by the Member’s contracted internet provider;
    • the case that ONE NATION discovers unauthorized use of an ID or password of a Member (including acts under Article 12);
    • the case that a Member provides false information (including personal information) to ONE NATION;
    • the case that a Member is subject to suspension of use of his/her credit card registered with ONE NATION as a payment means;
    • the case that a Member fails to pay debts, such as charges for ONE NATION;
    • the case that ONE NATION becomes unable to contact a Member using registration information (address, phone number, or email address);
    • the case that a Member is a member of an anti-social force or a person who has a close relationship with an anti-social force or a close relationship with a member of an anti-social force;
    • the case that ONE NATION deems that a Member uploads content on the app that is violent, pornographic, abusive, or otherwise harassing; or
    • other cases that ONE NATION deems a Member to be inappropriate as a Member of the Service.
  2. If ONE NATION revokes membership status of a Member, pursuant to the preceding paragraph, and the Member becomes unable to use the Service and the Member or any third party suffers any damage, ONE NATION shall not be liable for damages to the Member and/or any third party.

Article 10 (Equipment, etc.)

A Member shall prepare all equipment (including communication equipment) and software necessary for use of the Service, shall execute a network utilization agreement, shall subscribe to an Internet connection service, and shall make other necessary preparations. These are Member costs and responsibilities.

Article 11 (Use of Service)

A Member shall be responsible for all actions s/he conducts using the Service, as well as the results of such actions.

Article 12 (Responsibility for Management of ID and Password)

  1. A Member shall appropriately manage the ID and password they are assigned by ONE NATION.
  2. A Member shall not share his/her ID and password with any third party and not lend or assign the ID and password to any third party.
  3. A Member shall follow the pre-determined procedures if the Member forgets his/her ID or password.
  4. If the ID or password of a Member is stolen or compromised by any third party, the Member shall notify ONE NATION immediately and follow the directions provided, if any, by ONE NATION.
  5. ONE NATION shall have no liability for any damage that results from the use of a Member ID or password by any third party, except when such damage arises from willful misconduct or gross negligence on the part of ONE NATION.

Article 13 (Copyright, etc.)

  1. A Member shall exclusively use works, etc. provided through the Service for private use.
  2. Through the Service, a Member may only post or upload documents, images, videos, and other information for which the Member holds required intellectual property rights, such as his/her own copyrights and/or permission from a rights holder.
  3. A Member and other existing rights holders shall reserve all copyrights of documents, images, videos, etc. posted or uploaded by the Member through the Service. However, ONE NATION may use documents, images, videos, etc. posted or uploaded by a Member through the Service for the purpose of its improvement, quality enhancement, or error correction, etc. of the Service; and may use the same for publicity, promotion, etc. of the Service. A Member shall not exercise authors’ moral rights for above use of documents, images, videos, etc. by ONE NATION.
  4. Other than documents, images, videos, etc. set forth in the preceding paragraph, all copyrights and other intellectual property rights relating to the Service and any information on the Service shall belong to ONE NATION or other rights holders who license to use the information belonging to ONE NATION. A user shall be prohibited from copying, assigning, lending, translating, altering, reprinting, publicly transmitting (including enabling such transmission), communicating, distributing, publishing, commercially using the Service and any information on the Service, or the like without permission.
  5. If a Member discloses his/her works in the Service, the Member shall license ONE NATION to use the works (excluding rights set forth in Article 27 or 28 of the Copyright Act) at no charge, solely for the purpose of its use in the Service or its introduction of the Service, and shall not exercise authors’ rights for the above stated use of his/her works by ONE NATION.

Article 14 (Suspension or Cancellation of Provision of Service)

  1. If ONE NATION conducts regular or emergency maintenance of its system, its system bears an intense load, ONE NATION deems there is the possibility of interference with the operation of the Service, it is required to ensure security of a Member, or ONE NATION deems it is necessary for other reasons, ONE NATION may take necessary measures – including suspension or cancellation of provision of all or part of the Service – without prior notice.
  2. ONE NATION shall not be liable for any damage caused to a Member due to the suspension or cancellation of Service provision, as set forth in the preceding paragraph.

Article 15 (Handling of Personal Information)

ONE NATION shall appropriately handle Members’ personal information obtained through Members’ use of the Service in accordance with the “Privacy Policy” of ONE NATION.

Article 16 (Governing Law)

Establishment, effect, enforcement, and interpretation of the Terms shall be governed by the laws of Japan.

Article 17 (Good-faith Discussion and Agreed Exclusive Jurisdiction)

  1. Any dispute between ONE NATION and a Member arising from or in relation to the Terms shall be resolved through good-faith discussions between ONE NATION and the Member.
  2. If the dispute is not resolved, despite good-faith discussions between ONE NATION and a Member, the dispute shall be subject to exclusive jurisdiction of the Tokyo District Court.
 

Privacy Policy

ONE NATION shall regulate and disclose the Privacy Policy regarding personal information as follows and declare compliance with the Privacy Policy.

(Compliance with Laws and Regulations, etc.)

1.ONE NATION shall comply with the Act on the Protection of Personal Information, the provisions of the Telecommunications Business Act relating to secrecy of communication and other relevant laws and regulations, and the guidelines of telecommunications business regarding protection of personal information (hereinafter referred to as the “Guidelines”), as well as this Privacy Policy, with regard to acquisition and utilization of personal information of customers and any other handling of personal information.

(Definition of Personal Information)

2. Personal information means information relating to a living individual. Examples include a name, date of birth, address, phone number or other descriptions, etc., whereby a specific individual can be identified, including information that can be readily collated with other information, and thereby identify a specific individual.

(Specification and Disclosure of Purpose of Use)

3. ONE NATION shall disclose the purpose of using a customer’s acquired personal information in advance of use, specifying in as much detail as possible its intended purpose. In addition, if ONE NATION acquires personal information described in documents, such as an agreement directly from a customer, ONE NATION shall clearly express, in advance, to the customer the purpose of using the customer’s personal information. ONE NATION shall acquire personal information of customers for the following purposes:

  • invoice charges for use, etc. of each service provided by ONE NATION;
  • customer applications for contracts for services provided by ONE NATION; and withdrawal therefrom, change of registered customer information, and introduction and confirmation of contract renewal/continuation;
  • response to inquiries from customers for ONE NATION and each service provided by ONE NATION; and
  • proposals for services, such as notice, advertising, promotion, direct mail, etc. and phone calls regarding information deemed useful to customers. This includes improvement of existing service, new service, new products, and the improvement of functions.

(Utilization within the Scope of Purpose of Use)

4. ONE NATION shall handle personal information of customers solely to the extent necessary for the achievement of the purpose of use previously specified and disclosed. However, without prior consent of customers, ONE NATION may handle personal information of customers (excluding information relating to the secrecy of communication) beyond the previous purpose of use specified and disclosed in the following cases:

  • such handling is required under laws and regulations;
  • such handling is required to protect human life, limb, or property, and it is difficult for ONE NATION to obtain customer consent;
  • such handling is specifically required to improve public health and promote the healthy development of children, and it is difficult for ONE NATION to obtain customer consent; or
  • ONE NATION is required to cooperate with a government organization or a person entrusted with performing the work set forth in laws and regulations, and in so doing ONE NATION’s obtaining customer consent may interfere with the performance of that required work.

(Appropriate Acquisition)

5. ONE NATION will not acquire personal information of customers by false or other illegal means.

(Storage Period)

6. ONE NATION shall specify the storage period of customer’s personal information within the scope necessary for the purpose of use. Without delay, ONE NATION shall delete customers’ personal information at the end of the storage period or after the purpose of use has been achieved; except when:

  • it is required by laws and regulations to store customers’ personal information;
  • ONE NATION obtains customer consent to store personal information for an extended period of time;
  • a telecommunications company stores personal data to the extent necessary for the performance of its business, and there are reasonable grounds to not delete said personal data; or
  • in addition to items 1) through 3) above, there are special grounds to not delete said personal data.

(Safety Management Measures)

7. ONE NATION endeavors to keep personal information of customers accurate and up-to-date and shall take necessary and appropriate safety measures to protect illegal access, falsification, leakage, loss, and damage of customers’ personal information.

(Supervision of Employees)

8. ONE NATION shall have necessary and appropriate supervision over its employees to ensure the safety of customers’ personal information. In addition, ONE NATION shall provide its employees with necessary education and training to ensure appropriate handling of customers’ personal information.

(Supervision of Entrusted Party)

9. ONE NATION may entrust all or a part of the handling of customers’ personal information to a third party in connection with sales and reception of products and services, repair, invoicing, marketing, and other essential business, within the purpose of use. In such cases, ONE NATION shall appoint a party it deems appropriate and responsible to handle the personal information of customers. ONE NATION shall properly regulate safety management, confidentiality, conditions of re-entrustment, and other matters related to the handling of customers’ personal information in an entrustment contract and shall have necessary and appropriate supervision over the appointed party.

(Provision to Third Party)

10. ONE NATION shall not provide personal information of customers to any third party without customer consent; except when:

  • it is required by laws and regulations to provide customers’ personal information to a third party;
  • provision to any third party is required to protect human life, limb, or property, and it is difficult for ONE NATION to obtain consent from customers;
  • provision to any third party is specifically required to improve public health and promote the healthy development of children, and it is difficult for ONE NATION to obtain customer consent; or
  • ONE NATION is required to cooperate with a government organization or a person entrusted with performing the work set forth in laws and regulations, and in so doing ONE NATION’s obtaining customer consent may interfere with the performance of that required work.

(Request for Disclosure, etc.)

11. A customer may contact ONE NATION if the customer requests ONE NATION to notify him/her of the purpose of use of his/her personal information, to disclose to him/her information about any item, to delete or add his/her personal information, or requests ONE NATION to suspend use or provision of his/her personal information to any third party, or complains or inquires about the handling of his/her personal information.

(Response to Leakage)

12. In the event of any information leakage, etc. of customers’ personal information, ONE NATION shall take appropriate steps to address the leakage, etc. including prompt customer notification.

(Continuous Improvement)

13. Through the regulation of internal rules for the protection of personal information, regular employee education, periodic internal audits, etc., ONE NATION shall continuously endeavor to improve internal handling of customers’ personal information.

(Use of Google data)

14. We provide Google services as a means of authentication that can be used within the service and URL disclosure to your accounts of other SNS. If you use the above means based on your consent, this service will use / store the following data.

  • Google account name: Initial value of user name in the service
  • G-Mail address: Account verification within the service
  • Youtubu channel URL: SNS link on the profile screen in the service

(How to delete personal information by the userself)

15. Users can access and delete their own data. For details, see [Q & A withdrawal method].